Returns and Exchanges

Thank you for choosing www.wfeugrhbjridwfew.com. We hope you are satisfied with the embroidery kit you purchased. If you are not completely satisfied with your purchase, please read the following return and exchange terms carefully.

1. Return Policy
   ●Return Period: You can apply for a return within 30 days from the date you received the product.
   ●Return Conditions: The returned product must be unused, unopened, and include the original packaging and all accessories. We will not be able to process returns if the product has been used or damaged.
   ●Return Application: If you need to return an item, please contact us by email at orders@wfeugrhbjridwfew.com, providing your order number and the reason for the return.
2. Exchange Policy
   ●Exchange Period: You can apply for an exchange within 30 days from the date you received the product.
   ●Exchange Conditions: The exchanged product must be unused, unopened, and include the original packaging and all accessories. If the product has been used or damaged, we will not be able to process an exchange request.
   ●Exchange request: If you need an exchange, please contact us by email at orders@wfeugrhbjridwfew.com and provide your order number, exchange product and replacement product information.
3. Refund processing
   ●Refund method: Once we receive your returned product and confirm that the return conditions are met, we will process the refund within 7 business days. The refund will be made to your original payment method.
   ●Shipping: If the product you return is due to our error (for example, the wrong product was sent or the product is defective), we will cover the return shipping costs. For returns due to personal reasons, the return shipping costs will be borne by you.
4. Contact us
   If you have any questions about the return or exchange terms, or need further assistance, please feel free to contact our customer service team:
   ●Email: orders@wfeugrhbjridwfew.com

Thank you for your support of www.wfeugrhbjridwfew.com, we look forward to providing you with quality products and services.